In the telecommunications industry, warehousing and logistics play a critical role in connecting equipment supply, project delivery, and operations and maintenance support. Materials such as base station equipment, telecom cabinets, and cable pallets are typically large in size, heavy in weight, and irregular in turnover frequency. Logistics operations must ensure timely delivery while maintaining a high level of safety and accuracy during handling. Once internal warehouse logistics fail to keep pace, equipment dispatch schedules are affected, ultimately impacting overall project delivery timelines.
As business volumes continued to grow, a telecom logistics warehouse in Shenzhen began to encounter limitations with its traditional material handling model, which relied primarily on manual forklifts. During peak periods, dispatching became disorganized, forklift operations depended heavily on experienced drivers, and safety risks increased during night shifts and cross-operations. Frequent transportation between the warehouse and production areas further drove up management costs and personnel pressure. Achieving stable, efficient, and sustainable automated handling-without extensive warehouse reconstruction-became a critical challenge for the facility.
After comprehensive evaluation, the project introduced Reeman AMR autonomous forklifts from the Hercules Series with a 1.5-ton payload capacity to handle point-to-point automated transportation between the warehouse and production lines. This model can directly interface with standard pallets and autonomously complete pickup, transportation, and delivery tasks without human driving, truly enabling unmanned handling of heavy-duty materials.
Reeman AMR autonomous forklifts utilize autonomous navigation technology, allowing rapid deployment in complex warehouse environments without relying on magnetic strips, reflectors, or fixed tracks. The warehouse was able to go live without halting operations or undergoing major structural modifications. In scenarios involving multiple aisles and parallel work zones, the robots autonomously plan optimal routes based on real-time tasks and can automatically detect and avoid personnel, forklifts, and temporary obstacles, ensuring operational continuity and on-site safety.
In daily operation, the Reeman Hercules AMR autonomous forklifts reliably handle high-frequency transport tasks, moving telecom equipment from storage areas to production lines and returning materials back to the warehouse. With a point-to-point precision delivery model, materials no longer depend on manual calls or waiting. Once tasks are released, execution is fully automated, effectively reducing intermediate stops and repeated handling while improving overall logistics throughput.
Multiple Reeman AMR autonomous forklifts can operate collaboratively under unified system scheduling. Workloads are dynamically allocated based on task priority, avoiding congestion, empty runs, and resource waste commonly associated with traditional manual forklift operations. Managers can monitor the real-time status and task progress of each autonomous forklift, making warehouse logistics more visible and controllable.
Following project implementation, the telecom logistics warehouse significantly increased heavy-load handling efficiency without adding manpower, while substantially reducing manual operation risks. Night-time and continuous operation capabilities were also notably enhanced. With a strong 1.5-ton payload capacity, flexible navigation, and stable performance, Reeman AMR autonomous forklifts successfully meet the telecommunications industry's high requirements for safety, reliability, and delivery efficiency, becoming a key enabler of the warehouse's intelligent upgrade initiative.
